People
Our commitment to the triple bottom line is underpinned by our unwavering focus on safety, delivering better outcomes and experiences for our customers, and improving our operational and financial performance. In the last year, we have worked hard to make substantial changes to the way we do business, but we know there is more to do.
We changed the operating DNA of our company, introducing a system of daily, data-driven check-ins to raise and resolve issues quickly, across PG&E. We assembled five new regional teams to better tailor our services to the unique needs of our hometowns. And, altogether, our wildfire safety and undergrounding efforts are combining to make our system safer and more resilient in the face of evolving climate challenges.
These changes are just a few of our broader efforts to more consistently deliver on our commitments to our customers and communities.
Recognition
We continued to earn top-tier recognition for our commitment to diversity, equity, and inclusion.
2022 Highlights
Strengthening our safety culture
- 200+
- Met our major wildfire mitigation plan commitments, including hardening over 200 line-miles and installing over 300 weather stations.
- 25%
- Improved our coworker safety performance, including a 25% reduction in our DART rate and an 11% drop in our OSHA recordable rate compared to 2020.
- 80
- Hosted 80 training workshops to better prepare firefighters, police, public works officials, and other authorities to respond to emergencies involving electricity and natural gas.
DART Performance
Engaging our teams
- 22,000+
- Contributed more than 22,000 coworker volunteer hours to nonprofit organizations throughout California.
- 1.2 million
- Delivered more than 1.2 million hours of technical, leadership, and coworker training.